Better Patient Engagement

Patient engagement technology that provides earlier, easier access to critical support resources, increasing medication adherence and improving patient outcomes.

Text “TRY” to 55150 for an interactive demo of our patient engagement platform.


The OptimizeRx Treatment Initiation and Persistence Platform allows pharmaceutical manufacturers to easily implement and measure tech-enabled patient engagement programs from symptom awareness through therapy completion.

aware presentation 1x1
Awareness & Presentation

Add your support to the doctor-patient interaction by introducing your education or symptom awareness programs at the point-of-care, using real-world data to present your unbranded programs at just the right time.

diagnosis treatment select 1x1
Diagnosis & Treatment Selection

Improve the journey to treatment with digital implementation of lifestyle and symptom tracking, quizzes, and surveys to assist dialogue between doctor and patient. Introduce financial assistance and patient support programs together at the point-of-care to ease onboarding for patients. 

first 90 1x1
Treatment Initiation & First 90 days

Reduce script abandonment and reinforce the doctor’s care plan with speed to therapy, mobile copay and turn-key implementation of personalized patient support.

adhere medication 1x1
Patient Adherence & Disease Management

Implement digital patient engagement programs that are tailored to the patient’s treatment schedule and disease progression. Programs implemented on our platform consistently deliver high patient satisfaction rates and improve medication compliance.

Client Results and Case Studies

Overcoming Compliance Barriers with Digital Patient Engagement

Discover how OptimizeRx delivered a 29% Rx uplift through text message-based financial assistance and motivational program 

90 percent_phone
Avoiding Treatment Discontinuation with Proactive, Personalized Support

Learn how OptimizeRx better prepared breast cancer patients to manage side effects, so they could stay on therapy longer.

Increase Patient Engagement with the OptimizeRx Therapy Initiation and Persistence Platform

Our HIPAA-compliant adherence technology integrates seamlessly into patients’ daily lives. Using text messaging and other digital channels, we provide scalable, personalized support that increases patient compliance with their therapy regimen.

Key platform features include: 

  • HIPAA-compliant text messaging 
  • Mobile copay cards and text-message enrollment 
  • Personalized medication and refill alerts
  • Multimedia content integration 
  • Side-effect management support 
  • Motivational messages and content 
  • Disease management tips and guidance 
  • Biometric tracking 
  • Digital nurse support 

See for yourself how the OptimizeRx Therapy Initiation and Persistence Platform increases medication adherence and patient engagement.

Text “TRY” to 55150 for an interactive demo of our patient engagement platform.


Unmatched Flexibility

  • Customizable, disease-agnostic platforms that integrate your patient support programs for increased access and enrollment. 
  • Digitized nurse support services provide a new channel of treatment support for patients. 
  • Financial assistance program integrations simplify mobile opt-in and make consent processes easier. 
  • Program managers can easily update automated programs based on user interaction.
patient eng_flexibility

Your Secure Mobile CRM

  • Integration with existing CRM (ex: Epsilon, Salesforce, etc.) and co-pay adjudication technology help maximize enrollment. 
  • Our SaaS platform is HIPAA, TCPA, Fair Balance, FCC, and GDPR compliant. 
  • Secure data with HITRUST certified automated messaging.

Easy On-Boarding

  • Built-in provider awareness and patient text-to-enroll help build relationships, and support retention and adherence to physician-recommended treatment plans.
  • Caregivers receive alerts to help manage a loved one’s care. 
  • Patients can add co-pay cards to their mobile wallets.
patient eng_easy onboard

Transparent Reporting

  • Patient and caregiver usage and behavior trends allow you to track the impact of programs and communications. 
  • Engagement reporting displays the elements of your program patients interact with most. 
  • Easy to interpret reporting delivers enrollment metrics for patients and caregivers. 

Our patient engagement platform has been the focus of multiple published studies on its impact and efficacy. See some of the results below.


OPTUM Specialty Pharmacy

Optum Specialty Pharmacy wanted to prove that integrating simple technology to augment existing patient behavior could have significant clinical and commercial impact. 

Results showed:

  • Patients who were enrolled via a live call and on-boarded to interactive text messaging that provided timely medication and refill reminders, adherence feedback, clinical assessment questionnaires, lifestyle tips and emotional support messaging, reported very high satisfaction rates (+90%) with the program’s ease of use. 

  • Days on therapy were extended by 73 for cancer patients and 102 for inflammatory disease patients. 



Wayne State University School of Medicine

WSU School of Medicine needed a solution to connect with young adults (18-25) with asthma. 

Results showed:

  • Interventional messaging and text reminders were instrumental in helping them make a real impact on medication adherence and asthma control. 

  • Intervention Group members saw doses of controller medications decrease.




Joslin Diabetes Center

Joslin Diabetes Center needed a better way to understand disease progression and medication adherence in adolescents struggling to manage their Type 1 Diabetes. 

Results showed:

  • Text message interaction created a substantial impact in adolescent diabetes management. 

  • Teens who responded to >33% of text message reminders did not have a significant increase in A1C levels over 12 months. Teens who responded <33% of texts saw significant increases in A1C levels.




Molina Healthcare

Molina Healthcare had concerns surrounding high non-adherence and low healthcare utilization among the chronically ill. 

Results showed:

  • Medication therapy management and messaging reminder programs focused on treatment implementation and retention demonstrated the power of strategic intervention among the Medicaid population. 

  • The proportion of days covered among the study population increased by 3.6% for statin medications, 2.8% for oral diabetes medications and 7.1% for antihypertensive medications. 

Explore how the OptimizeRx Therapy Initiation and Persistence Platform increases patient adherence and engagement.

Text “TRY” to 55150 for an interactive demo of our patient engagement platform. 

Talk to our team